Retour à tous les emplois
Assistante commerciale
Advanced Assembly/Summit Colorado a un poste ouvert pour un assistant commercial (1er quart de travail). Ce poste est principalement chargé d'assister et de soutenir l'équipe commerciale dans ses efforts pour offrir un service client exceptionnel. Il s'appuie sur une implication rigoureuse dans le processus de vente, de la saisie du devis au suivi après expédition. Il est également chargé de contacter les clients pour discuter des tarifs, des exceptions et des conditions de paiement, de répondre aux objections éventuelles et de remplacer les commerciaux absents si nécessaire.
Basic Job Duties and Responsibilities:
- Quote entry.
- Review and process orders and contact customers as needed for required verifications.
- Create and process folders as new orders are received.
- Contacts the customer for a resolution of exceptions.
- Fields complaints concerning quality, service, or billing.
- Coordinates communication between customer and production team regarding pre-order details.
- Fill in for sales team members when they are away on vacation or out of the office seeing customers.
- Ability to meet deadlines without sacrificing quality.
- Make thank you and follow up calls post order.
- Provide exceptional customer service by proactively contacting the sales team and/or customer to resolve issues and to improve the opportunity success rate.
- Build and maintain solid client relationships and deliver outstanding results.
- Track new customers and assist in getting thank you cards, and gifts sent out monthly.
- Answer phone calls from customers and help to answer customer inquiries.
- Other duties as assigned.
Summit est un employeur pratiquant l’égalité des chances et l’action positive.